Last updated: 10 August 2026
At Brainiac, protecting your personal information matters to us. This privacy policy explains how we collect, use, disclose and safeguard your data in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, because we operate from Quebec, the Act respecting the protection of personal information in the private sector (Law 25).
1. Collecting personal information
We collect your personal information when you interact with our website, including when you:
- Fill out a contact form
- Subscribe to our newsletter
- Request a quote for our services
- Browse our site, through cookies and analytics tools
The personal information we collect may include:
- Your first and last name
- Your email address
- Your phone number
- Your company name
- Your IP address and browsing data
2. Using personal information
We use your personal information to:
- Provide the services you have asked for
- Respond to your enquiries
- Improve our services and our website
- Send you marketing communications, with your consent
- Meet our legal obligations
Your information is never sold, rented or shared with third parties without your consent, unless required by law.
3. Retention and protection
We keep your personal information only as long as necessary to fulfil the purposes described above, unless a legal obligation requires otherwise.
We apply security measures consistent with industry best practice to protect your data against unauthorized access, misuse and loss.
4. Your rights
Under PIPEDA and Law 25, you have the following rights:
- Right of access. You can request a copy of the personal information we hold about you.
- Right of rectification. You can ask us to correct information that is inaccurate.
- Right to withdraw consent. You can withdraw your consent to our use of your data at any time.
- Right to erasure. Under certain conditions, you can ask us to delete your information.
To exercise these rights, contact us at hello@brainiacqc.ca
5. Cookies and similar technologies
We use cookies to:
- Improve your experience on the site
- Analyze site traffic and performance
- Show you relevant content
You can manage your cookie preferences through our consent banner.
6. Changes to this policy
We may update this policy at any time to reflect legal and technological change. The last updated date appears at the top of this page.
7. Contact
For any question about this policy or about how we handle your personal data, contact us:
Brainiac
Privacy officer: Oussama Benzita
1250 Av. de la Station, Shawinigan, QC G9N 1W8
Phone: +1 (514) 804-7055
Email: hello@brainiacqc.ca
Thank you for trusting Brainiac with your personal information.